Shipping Policy

Effective Date: August 4, 2026

Thank you for shopping with Luxe and Lore. We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping option.

From time to time, Luxe and Lore may offer free shipping promotions. Any applicable offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment's progress.

International Shipping

We proudly ship to many countries worldwide.

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country's customs regulations. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Luxe and Lore is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Please note that delivery delays caused by weather conditions, customs processing, carrier disruptions, or other circumstances beyond our control are not the responsibility of Luxe and Lore.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

Your order number
Photos of the damaged item(s)
Photos of the packaging

We will review your claim and work to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Luxe and Lore

Email: fatima_goncalves@me.com